Frequently asked questions

A static code stores your link directly in the pattern, so it works forever but cannot be changed or tracked. A dynamic code stores a short link that we redirect, so you can edit the destination after printing and see scan stats.

Not for static codes. Create and download them on the homepage. You need a free account for dynamic codes.

Use SVG or PDF for print, since they stay sharp at any size. Use PNG for websites and social posts.

No surprise shutdowns. Static codes always work. If you downgrade, your dynamic codes keep redirecting; you only lose editing and advanced features. We email you well before any change.

Yes, from your account settings in two clicks. Annual plans stay active until the end of the paid period.

Yes, within 14 days of your first payment.

Time, approximate city, device type and operating system. We do not collect names or precise location unless a visitor agrees to share GPS.

Yes. We sign a data processing agreement on business plans and store EU data in the EU on request.

HubSpot, Zapier, Make, Google Sheets, Slack and our REST API. Zapier connects you to thousands more.

Plus plans include 60 requests per minute. Business and Enterprise plans have higher limits.